Frequently Asked Questions
Straight answers about access, payment and downloads, so you can decide in a minute.
- Instant access
- Secure checkout
- Cancel anytime
01What do I get with a subscription?
Unlimited access to everything on SuperIPS, to download or watch online. That’s all 7,500+ videos, plus every new one we add.
- Unlimited downloads and online streaming
- Full HD quality, no waiting, no ads
- Works on phone, tablet and desktop
02How do I subscribe, and how fast do I get access?
Three steps, and your access is instant.
- Pick your access period.
- Pay securely on TezFiles, our payment partner.
- Come back to SuperIPS and download or watch right away.
03Is it safe to pay, and why do I pay on TezFiles?
Yes. You pay on TezFiles’ secure checkout. TezFiles is our payment gateway and account-management partner, and it manages all subscriptions.
- You enter your payment details on TezFiles, never on superips.com.
- No data is shared with third parties.
- If you ever need help, TezFiles Support looks after payments and accounts directly.
04Which payment methods can I use?
Card or crypto. Depending on your country, local options such as Pix, Cash App, iDEAL or Revolut may also appear.
You choose your method at checkout on TezFiles.
05Can I cancel anytime?
Yes, you can cancel anytime. Write to us in English and we’ll help you. We’d love to know why you want to cancel, because your opinion is very important to us.
You can also go straight to TezFiles Support: they manage all subscriptions.
06How often do you add new videos?
New videos are added every day, and your subscription covers them all: the 7,500+ already on the site and every new upload.
The library keeps growing, so there is always something new to watch or download.
07What if my payment fails or I have a problem with my account?
Contact TezFiles Support. They handle payments, subscriptions and accounts directly, and they usually respond quickly.
That covers payments that won’t go through, account or technical problems and refund requests. Their short tutorial shows you how to reach them: TezFiles Support.
Still stuck? Write to us in English and we’ll do our best to help.
08Can I request specific videos or custom content?
Suggestions are always welcome. We can’t promise when a specific type of video will be added, but we take every idea into account and will try to upload similar videos in the future. Send us your suggestion.
We don’t make custom or personalized videos: your access covers every video on the site and the new ones we upload daily. We don’t currently offer gay content.
09How do I contact support, and in which language?
Use the contact form. We reply by email, in English, within 24–72 business hours.
English is the only language we reply in, so please write to us in English. For payment, account or technical problems, TezFiles Support is the direct route.
10How do I request the removal of a video?
Send us a request through the content removal form. Once we verify it, we remove the content within 24 hours.
We verify first to be sure the request comes from the person or institution concerned. For example, we may ask for a photo of the room shown in the video. Every legitimate request gets our full cooperation.
Ready to watch 7,500+ videos?
Pick your access period, pay securely and come back to download instantly.
Get My Access NowSecure checkout via TezFiles · No data shared with third parties
Can’t find your answer?
Write to us in English and we will reply by email within 24–72 business hours.